Privacy Policy

We may collect the following types of information:

• Contact information, such as your name, email address, phone number, company name, website, and social media links.
• Project information, such as details you provide about your business, brand, goals, challenges, budget, timeline, content needs, AI systems, workflows, or service requirements.
• Booking information, such as meeting requests, calendar details, availability, and call notes.
• Payment and billing information, such as invoices, transaction details, billing address, tax information, and payment status. Payment processing may be handled through third-party service providers.
• Communication information, such as messages, emails, form submissions, discovery call notes, support requests, and feedback.
• Technical and analytics information, such as IP address, browser type, device information, pages visited, referral source, approximate location, and interaction data.
• AI and system-related inputs, where applicable, such as information you voluntarily provide for analysis, strategy, automation, content systems, workflow design, or AI-assisted services.

We may use personal information to:

• Respond to inquiries and service requests.
• Book meetings and manage client communication.
• Provide strategy, media, systems, AI integration, consulting, content, creative, and implementation services.
• Prepare proposals, quotes, invoices, and service agreements.
• Process payments and manage accounting records.
• Improve our website, services, user experience, and internal operations.
• Send service-related messages, updates, and relevant business communications.
• Send marketing emails only where we have consent or another lawful basis to do so.
• Maintain security, prevent abuse, and protect our legal and business interests.
• Comply with legal, tax, accounting, and regulatory obligations.

By submitting information through our website, forms, booking tools, payment systems, or communication channels, you consent to the collection and use of your information for the purposes described in this Privacy Policy.

Where required, we will ask for express consent before sending marketing communications. You may withdraw consent or unsubscribe from marketing emails at any time.

We may use third-party service providers to operate our website and deliver services. These may include hosting providers, analytics tools, email platforms, booking tools, payment and accounting tools, video/audio tools, cloud databases, automation platforms, and AI service providers.

Examples may include tools such as Calendly, QuickBooks, Firebase, LiveKit, analytics providers, hosting providers, email systems, and other operational software.

These providers may process information on our behalf. We aim to use reputable providers and reasonable safeguards, but their processing is also subject to their own privacy policies and terms.

Some of our service providers may store or process information outside Canada, including in the United States or other jurisdictions. When information is processed outside Canada, it may be subject to the laws of that jurisdiction.

Our website may use cookies, pixels, local storage, analytics tools, or similar technologies to understand website performance, improve user experience, measure traffic, and support marketing or service improvements.

Where required, we will provide appropriate notice or consent options for non-essential tracking technologies.

If you choose to receive updates from Beonbrand, we may send occasional emails about services, insights, events, content, or business updates. You can unsubscribe at any time using the unsubscribe link or by contacting us directly.

We do not sell your email list or personal information.

Some Beonbrand services may use artificial intelligence tools to support research, analysis, content development, workflow design, automation, strategy, or creative production.

We do not intentionally submit highly sensitive personal information into AI systems unless required for the service and authorized by the client. Clients are responsible for ensuring they have the right to provide any business, employee, customer, or third-party information shared with Beonbrand.

AI-assisted outputs may require human review. We do not guarantee that AI-generated or AI-assisted outputs will be error-free, complete, legally compliant, or suitable for every use case without review.

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, client communication, legal compliance, accounting, dispute resolution, and business records.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, system, or online transmission is completely secure. We cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information, subject to legal, contractual, accounting, or operational limitations.

You may also withdraw consent for marketing communications at any time.

To make a privacy request, contact us at:

Beonbrand Inc., Toronto, Ontario, Canada

Email: hello@beonbrand.ca

If you provide business contact information, we may use it to communicate with you about your role, organization, inquiry, service request, or business relationship with Beonbrand.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

For questions about this Privacy Policy or how we handle personal information, contact:

Beonbrand Inc., Toronto, Ontario, Canada

Email: hello@beonbrand.ca

Website: beonbrand.ca